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News related to your website and web hosting technologies.

  • Retirement of Urchin

    We tried to keep our Urchin system running as long as possible but sadly have reached a point were it needs to be retired. While the company making Urchin retired the product back in 2012 we wowed to ...

  • web12 and web14 migration to new hardware

    You deserve the latest and greatest powering your website!We are currently in the process of migrating the web servers web12 and web14 to new hardware.There will be no downtime related to this migrati...

  • 08-Oct-2015 web14 Emergency maintenance - 9:00AM CDT (GMT-5)

    Emergency Maintenance - 1 Web Servers - 08-Oct-2015Start Time: 09:00 AM CDTEnd Time: 09:30 PM CDTServices affected: web14.helpinghost.comLocation: DAL01Duration: 30 minutes We have identified an issue...

  • Would you like to say thank you to our team? Please leave a review!

    Your feedback is greatly appreciated, and will be used to better informand assist future HelpingHost.com customers. Please click here to leave a review....

  • Microsoft Frontpage End of Life - reminder

    This is just a quick reminder about the end of life of Frontpage extensions on our systems. In August, some of you received our End of Life notice for Microsoft Frontpage. The day has now arrived and ...

  • 02-Apr-2014 Emergency Maintenance - completed successfully

    We have just detected a dropped out harddrive in the RAID array of Web12. Its replacement is not rebuilding for an unknown reason. Any more HD failures on this server would create a complete dataloss ...

  • 10-Jul-2013 - Emergency Maintenance - 9AM CDT

    Emergency Maintenance - Multiple Web Servers - 10-Jul-2013Date: 10-Jul-2013Start Time: 09:00 AM CDTEnd Time: 09:30 PM CDTServices affected: web14.helpinghost.com, win1.helpinghost.com, win2.helpinghos...

  • New AntiSpam service - your action is required!

    Dear Customers, As some of you might have heard, Postini AntiSPAM is closing its doors on May 13th 2013. For the last several month we have tested the quality and reliability of alternative AntiSPAM s...

  • Domain registration price changes starting Jan 2012.

    Effective January 1, 2012 at 00:00:00 GMT, the costs for domain registrations are increasing to $14.95 per year.The increase in what you pay for your domain registrations through HelpingHost.com is a ...

  • Web12 Issues today (Oct. 11 2011)

    As some of you have noticed, we had two outages of two minutes each today on Web12.Our technicians are keeping a close eye on that server to react as quickly as possible if any further issues occur. W...