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Your Billing

  • What happens if I purchase additional products in the middle of the month?

    Any additional resource purchases will be pro-rated accordingly. The charge will be calculated based on the date when the resource was purchase to the end of the billing cycle....

  • How do you cancel your service, I can not find it anywhere on the site.

    One option is, to set your billing info (inside your hosting control panel) to PayPal. When the new billing cycle comes around your account will automatically be suspended and 30 days later deleted. Y...

  • What happens if I exceed my data transfer limit?

    Any data transfer in excess of the plan threshold will be charged at the end of the billing period.Your account will NOT be suspended....

  • Can I upgrade/downgrade between plans at anytime?

    Yes. Please use your account control panel to instantly add or change account options, email configuration, etc. If you don't see an automatic way to perform the appropriate changes, please contact us...

  • How do I view my billing history?

    To see your charges by billing profiles for one account, select Billing Statement in the Billing menu. A Billing Statement consists of consequent invoices: Balance shows how much money you have on you...

  • How do I pay?

    Just login to your hosting account, click on Billing Info and choose one of the following Payment Methods:Credit card - this type of payment allows you to pay for resources online. .Check - you must s...

  • How do I pay with PAYPAL?

    If you choose to pay with a web based payment system such as PayPal or WorldPay, you need to make an advance payment not less than the registration fee: Create a billing profile with a web based payme...

  • How Can I Get My Money Back?

    If you quit hosting during the Moneyback Period, you are refunded all recurrent charges that are neither adjusted to refund percentage nor prorated to the days remaining to the billing period closure....

  • Changing Billing Period

    Your hosting plan may be configured to allow you to switch between billing periods of different length, price and discount policies.To change your billing period, go to Account - > Quick Access and cl...

  • How do I update my Credit Card info or Switch the payment method

    A billing profile is a set of billing details such as credit card information and/or billing info (first and last name, company, address, phone, e-mail, etc.) It is required to collect payments and to...