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Getting Started

  • Updating DNS Servers or Name Servers

    Below, please find instructions on how to change your DNS Servers (also called Name Servers) to HelpingHost.com. These are the target DNS Servers: Primary DNS server: ns1.helpinghost.com Primary DNS I...

  • Setting up your e-mail on Outlook Express

    Configuring Outlook Express: Incoming mail (POP3..) Server: mail.helpinghost.com Outgoing mail (SMTP) Server: mail.helpinghost.com Account Name:  email@yourdomain.com Password:  your e-mail password W...

  • Setting up your E-mail in Netscape/Mozilla

    Netscape/Mozilla (These instructions are the same for both Netscape and Mozilla.) With Netscape open, click on the Window menu then click on Mail & Newsgroups:With Mail open, click on the Edit menu, t...

  • Creating an E-Mail Address

    Understanding Mailboxes Mailboxes are used to send and receive e-mails via client based mail software and can store mail on the hosting mail server.   Creating Mailboxes To create mailboxes in additio...

  • Login to your Hosting Control Panel

    Most of the features that have to do with your Website are accessible through our great Hosting Control Panel.You should have received an E-mail from us with your Username and Password.You can login t...

  • Check if your Domain is working

    You will not be able to receive e-mail at your domain, nor upload or access your website with your domain name until your domain registration is processed, or the DNS settings are changed by your regi...

  • Change the DNS or Name Servers

    Please skip this step if your Domain Name is registered through us. In order for your website to be accessed, you need to point your domain name to our servers. To accomplish this, go to the website o...