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Here you will find instructions and step by step manuals on how to use your website and email. If you can not find what you are looking for, please ask us!

  1. Getting Started »

    1. Updating DNS Servers or Name Servers
    2. Setting up your e-mail on Outlook Express
    3. Setting up your E-mail in Netscape/Mozilla
  2. Your E-Mail »

    1. Error When Logging Into Webmail
    2. Configuring your e-mail in Outlook 2016
    3. Configuring your email account in Outlook 2010/2013
  3. Your Web Site »

    1. Do you allow a sub domain? Can it be a pointer?
    2. Do you offer Microsoft FrontPage extensions?
    3. Can you explain a SSL to me? And what is the cost?
  4. Your Database »

    1. DSN and DSN-less Connections - Windows Hosting
    2. Editing MySQL databases (phpMyAdmin)
    3. How do I backup my MySQL database?
  5. Your Billing »

    1. What happens if I purchase additional products in the middle of the month?
    2. How do you cancel your service, I can not find it anywhere on the site.
    3. What happens if I exceed my data transfer limit?
  6. Your Domain Name »

    1. What is the difference between Domain name registration and web hosting?
    2. I tried to transfer my domain name to HelpingHost.com but my old registrar gives me a hard time, what can I do?
    3. What happens if I don't renew my domain name?
  7. MacOS E-mail Software »

    1. Setup your email account in Outlook 2011 for Mac (IMAP)
    2. Mail (Mac OS X)
    3. Thunderbird
  8. PC/Windows E-Mail Software »

    1. Outlook 2003 E-Mail setup - Video
    2. Vista Mail - E-Mail setup - Video
    3. Outlook 2007 E-Mail setup - Video
  9. WebMail »

    1. Getting Started
    2. Login to WebMail
  10. E-Mail Problems »

    1. How to turn off Norton's automatic email scanning.
    2. Can not find or connect SMTP Server
  11. Adding Actions and Scripts to your Website »

    1. Using Cron running tasks automated.
    2. Do you offer telnet or shell access?
    3. What Perl modules are installed ?
  12. Adding Multimedia to your website »

    1. Streaming RealAudio / RealVideo
    2. Streaming MP3 files
  13. Configuring your Hosting Account »

    1. Anonymous FTP
    2. Virtual FTP
    3. FTP Subaccounts
  14. Uploading or Publishing your website using FTP »

    1. Using NetObjets Fusion
    2. Using Cute FTP
    3. Uploading using our online File Manager (Webshell)
  15. Statistics for your Website »

    1. Webalizer - what does it all mean?
    2. Awstats Glossary - What does it all mean?
  16. PostgreSQL »

    1. Changing PgSQL disk quota
    2. Creating PostgreSQL Databases
    3. Creating PostgreSQL User(s)
  17. Before you Buy »

    1. Do I need to buy a domain name from you to host me?
    2. What sort of restrictions are placed on web hosting?
    3. What is web hosting?
  18. Using Microsoft Expression Web »

    1. Publish - Upload via Microsoft Expression Web
  19. Joomla »

    1. How to make a certain Joomla install show as your Homepage.
  20. Advanced questions »

    1. How can I redirect domain.com to www.domain.com automatically?
  21. Wordpress »

    1. How to update your WordPress installation
    2. How to manage plugins in WordPress
    3. Make Wordpress your homepage
  22. Magento E-Commerce »

    1. How to make the menu bar appear in a new Magento install.
  23. Blackberry »

    1. Set up POP or IMAP email account on your BlackBerry
  24. Downloads »

    1. Administrative E-Mail change request
  25. General »

    1. A WARNING IF YOU ARE PLANNING TO SPAM!
    2. How to enabled Compatibility View in Internet Explorer 11 for SiteStudio
  26. Changing your DNS or Name Servers »

    1. Changing your DNS or Name Server at NameCheap
    2. Changing your DNS or Name Servers at OpenSRS
    3. Changing your DNS or Name Servers at StarGate
  27. Android devices »

    1. Samsung Galaxy S5 - Android
    2. Set up IMAP email accounts on the Samsung Galaxy S & HTC - Android
    3. Android POP3 Setup
  28. Default »

    1. Customer Login - old system
    2. Quick Connect Tech Support