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08-Oct-2015 web14 Emergency maintenance - 9:00AM CDT (GMT-5)

Emergency Maintenance - 1 Web Servers - 08-Oct-2015
Start Time: 09:00 AM CDT
End Time: 09:30 PM CDT
Services affected: web14.helpinghost.com
Location: DAL01
Duration: 30 minutes

We have identified an issue with a hard drive installed to our storage system that requires it to be replaced.

The drive is capable of being hot-swapped, however due to potential OS lockups or raid corruption we will be performing this swap during an emergency maintenance window when the system can be brought offline. The downtime for the maintenance should not exceed 20 minutes.

  • We've prepared the replacement drive and went ahead and initialized it before today's emergency maintenance. At 09:00 AM CDT, we will be moving forward to perform the replacement.
  • Server is now back online. Thank you for your patience and understanding.
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